WHY WE OFFER FREE SHIPPING
COVID-19 has been a pain for logistics all over the world, and shipping times have been extended indefinitely (please refer to the table below). To compensate for the delay in shipping, the best we could do it to at least make shipping free and keep your purchase simple and easy :)
Orders are shipped via USPS, DHL, FedEx, or your local carrier depending on the shipping address provided. Orders are processed and shipped from our warehouse within 3 business days. Please allow up to 5 business days for dispatch during peak periods
|Country||Delivery Time (Business Days)|
|United States||10 - 21|
|Canada||10 - 21|
|United Kingdom||6 - 12|
|Rest of the World||10 - 21|
Max Delivery Time: 30 Business Days
*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays
Note: Due to the current COVID-19 pandemic, our couriers may experience delays in shipping and updating of information due to logistic restrictions. Medical supplies and PPE are given first priority with regard to shipping. Please allow an additional 1 - 2 weeks for your order to be delivered after your order has been processed. Rest assured that we will monitor all orders until they reach you smoothly. We thank you for your understanding during these difficult times.
Last updated: 1st December 2020
Here are a few tracking sites which may help you with tracking your order. Please use your respective country's tracking national postal carrier for the latest updates once your package arrives in your country!
Ownership of packages turned over to your local carrier transfers to the buyer. We ensure all our packages are in ample condition before being shipped out. We are not responsible for delayed, lost, held, or damaged packages, mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from your local carrier along with your order from us, so any shipping issues must be handled by the relevant carrier.
Customer service is our utmost priority and we are truly sorry for any delays. Do contact us regarding any queries.