WHY WE OFFER FREE SHIPPING

COVID-19 has been a pain for logistics all over the world, and shipping times have been extended indefinitely (please refer to the table below). To compensate for the delay in shipping, the best we could do it to at least make shipping free and keep your purchase simple and easy :)  

DELIVERY TIMES

Orders are shipped via USPS, DHL, FedEx, or your local carrier depending on the shipping address provided. Orders are processed and shipped from our warehouse within 3 business days. Please allow up to 5 business days for dispatch during peak periods

 CountryDelivery Time(Business Days)United States10 - 21 Canada10 - 21 United Kingdom 6 - 12 Rest of the World10 - 21

 Max Delivery Time: 30 Business Days

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

Note: Due to the current COVID-19 pandemic, our couriers may experience delays in shipping and updating of information due to logistic restrictions. Medical supplies and PPE are given first priority with regard to shipping. Please allow an additional 1 - 2 weeks for your order to be delivered after your order has been processed. Rest assured that we will monitor all orders until they reach you smoothly. We thank you for your understanding during these difficult times.

Last updated: 1st December 2020

ORDER TRACKING

Here are a few tracking sites which may help you with tracking your order. Please use your respective country's tracking national postal carrier for the latest updates once your package arrives in your country!

International: http://parcelsapp.com/en
US: https://tools.usps.com/go/TrackConfirmAction_input
Canada: https://www.canadapost.ca/trackweb/en#/

DISCLAIMER

Ownership of packages turned over to your local carrier transfers to the buyer. We ensure all our packages are in ample condition before being shipped out. We are not responsible for delayed, lost, held, or damaged packages, mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from your local carrier along with your order from us, so any shipping issues must be handled by the relevant carrier. 

Customer service is our utmost priority and we are truly sorry for any delays. Do contact us regarding any queries.

PARTNER CARRIERS

DELIVERY TIMES

Orders are shipped via USPS, DHL, FedEx, or your local carrier depending on the shipping address provided. Orders are processed and shipped from our warehouse within 3 business days. Please allow up to 5 business days for dispatch during peak periods

 Max Delivery Time: 30 Business Days

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

Last updated: 1st December 2023

ORDER TRACKING

Here are a few tracking sites which may help you with tracking your order. Please use your respective country's tracking national postal carrier for the latest updates once your package arrives in your country!

International: http://parcelsapp.com/en
US: https://tools.usps.com/go/TrackConfirmAction_input
Canada: https://www.canadapost.ca/trackweb/en#/

DISCLAIMER

Ownership of packages turned over to your local carrier transfers to the buyer. We ensure all our packages are in ample condition before being shipped out. We are not responsible for delayed, lost, held, or damaged packages, mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from your local carrier along with your order from us, so any shipping issues must be handled by the relevant carrier. 

Customer service is our utmost priority and we are truly sorry for any delays. Do contact us regarding any queries.

PARTNER CARRIERS

• Original authentic quality. Subtle Asian Treats™ plushies are extraordinarily cute and worth the cuddle. WARNING: YOU'LL GET ADDICTED!
• Customer service is our utmost priority. If you're not happy, then we aren't either. We aim to provide top-tier customer service with 24/7 customer support.
• Every parcel will have end-to-end tracking all the way to your doorstep.
• We offer easy exchange and returns, just contact us!